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Laura
found prospective board member's with one call to a fellow client.
Belgrave, who was sure his friend's didn't have any concealed
resources, discovered his friend's wife managed major celebrities
and was willing to set up an interview. David found that his
friend's agents and casting director referrals plus his consistent
rounds and phone calls yielded prompt interviews and auditions
for major film and TV series. (see "Squeaky Wheel"
article.)
Bernice found her dissertation more easily accomplished when
she shared her home with a friend working on a writing project.
Greg asked a fellow actor in his current production to be his
coaching partner. (A fellow client relationship augments the
coaching relationship with support, resources and tasks). Greg
said, "... during all this time we've been working together
on "external" things- this phone call, that round,
this meeting, that work habit, without my even noticing it,
we have become much more intimate friends. And we've accomplished
stuff to boot! Recently Greg ran into an old friend on the subway.
He said, he'd been having a lot of career building meetings
with agents and casting directors and then surprised himself
by asking for a referral right then, which he immediately obtained.
He told me later, "It was so easy. I could do this all
the time."
So, why don't we do it all the time?
1. WE DON'T WANT TO HEAR NO.
We're afraid
of the rejection. We don't want to know that they think we're
not ready, willing or able enough to give us the referral, encouragement,
or play on our team.
So, what's
the worst thing that could happen? They won't work with you?
They're not working with you now. Everyone's got an opinion
and as difficult as it may be, everyone's not going to love
your work. Heck, much of the world may not love your work. Many
artists including Vincent Van Gogh were not appreciated in their
time. You're going to have to be your own best fan to thrive
in our competitive culture.
Being willing
to hear "no" allows you some great benefits. First,
you can get feedback and evaluate the need for development.
Second, you can stop "waiting" for this person to
help you and move onto someone else. Third, you will be more
relaxed and confident. People will not be distracted from helping
you, by the need for validation humming in the background. Fourth,
you can get a "yes". If you haven't popped the question,
they're not engaged.
2. IT'S CHEATING (TOO EASY) TO GET HELP. WE SHOULD "TOUGH
IT OUT" ALONE.
We're afraid
of appearing needy or desperate. I often call this the "High
Noon" Trap. We think we have to stand on a silent, dusty
road, gun at our hip ready to do battle with the business. On
the contrary, we want to get people talking. If no one heard
of George's distress (It's a Wonderful Life), he wouldn't have
come home to a chorus of Auld Ang Syne, baskets full of money
and a room full of hugs. Every business runs on relationships.
Don't you want to help your friends? If you needed a plumber
and your friend was a talented plumber, would you hesitate to
use him? People helping one other is a fun way to do business.
Why not
take the easy way out? Wouldn't you rather move on to sharing
your gift, than doing cold calls?
3. IT'S
IMPOLITE TO ASK. IF THEY WANTED TO HELP THEY COULD HAVE.
We're afraid
we'll ruin the relationship. We'll feel too uncomfortable with
the "no" between us to continue the relationship.
Don't you think the "unasked question" is an energy
drain on the relationship? Sharing your gift or ambition and
their ability to help you provides an opportunity for intimacy.
Give yourself and them some credit in being able to handle the
truth.
Your potential
advocate may believe you don't want their help, that you're
uncomfortable showing your stuff. They may wonder, if you haven't
asked, if you're ready to put yourself out there professionally.
I can't tell you how many times, clients have asked old friends
and current clients for help and been surprised when they got
it.
4. IT'S
THE WRONG TIME.
Oi. As Dr.
Seuss says in The Places You'll Go, the waiting place is a most
useless place... waiting...for the phone to ring, or the snow
to snow, or waiting around for a "Yes" or "No"
or waiting for their hair to grow. Everyone is just waiting.
We're waiting
till we know them better, they're through moving, or we've logged
enough dinner dates. Or sometimes we figure it will never be
the right time. It's been too long or there's irreparable damage.
I say, seize
the moment. Start with wherever you are in the relationship.
Use this as an opportunity to clean up the mess, (can't get
much worse), get closer, reacquainted or reunited. Here are
some examples of openers:
Hi Barb.
This is Penelope Brackett. Have you recovered from the shock?
It must be 10 years. I definitely wondered if it was too late
to resume the relationship. But I've got to tell you, I'm starting
this new business and I just kept thinking about how impressed
I've been by your business and I figured you'd be a great help
and it would be a good excuse for getting back together.
Gosh
I hardly know you, but I'm totally charged by your business
savvy. Can we get together for coffee to brainstorm new directions
for my business?
I've
gotten incredible feedback and some dollars promised for the
project, but we need some big bucks to take us to the next level.
Mom, you know I'm cruising for board members. What family or
family friends can you hit up as candidates? (What are Moms
for?)
I'm going
to jump to the big favor I called about so I don't lose my nerve
and we can chat later. I'm renewing an industry push. You've
got some incredible contacts I would love to meet. Can you walk
me in the door a couple of places?
5. IT'S
WRONG TO "USE" PEOPLE.
As the song
says, "if it feels this good being used, you just keep
on using me, until you use me up". Bridget regularly donates
platelets. She received a call recently that she was the perfect
donor for a woman suffering from cancer and a request to be
"used", that is, donate more platelets. She felt "chosen",
absolutely blessed to be able to give a life giving part of
herself.
Give people the opportunity to be of use. It's okay for them
to say "no". When you are clear about the gift you
have to offer, whether it be your acting or financial services,
you give them the chance to use your service and/or turn on
a valued friend or associate to them. Plus, they have the good
karma of giving someone a hand up and the model for asking something
they want for themselves. Believe me everyone needs support.
Note: Be
prepared to manage them. Don't wait to hold it against them
if they don't do as they promised. Assume you'll have to manage
them in the task.
Here's some
management dialogue:
Hey, I want to call those two prospective clients you mentioned.
Can you give them a call and call me right back on the scoop.
Thanks. I'll definitely follow up on that manager. Can you a
place a call while I'm here in the office and then I'll follow
up as soon as I get back to my place.
HERE'S
THE WRAP UP:
1. ASK
AND YOU SHALL RECEIVE. ASK. (The more you ask, the easier it
gets).
2. BE WILLING TO HEAR "NO", SO YOU'LL HAVE THE OPPORTUNITY
TO HEAR "YES". ASK.
3. TAKE THE EASY AND EFFECTIVE WAY IN. ASK.
4. MAKE IT CLEAR YOU'RE READY, WILLING AND ABLE. ASK.
5. IT'S ALWAYS THE RIGHT TIME. ASK.
6. PUT PEOPLE TO USE. ASK.
If you have
any questions, ask.
Sow Yourself Like A Seed
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